About Us

Why Choose Us ?

Why Choose New Patidar Medical Stores?

The answer is simple.

In today’s fast-growing online pharmacy world, convenience is everywhere — but trust is rare. Many customers face issues like return complications, nearby-expiry medicines, and concerns about authenticity while ordering online. Market feedback shows that a significant number of users continue to experience these problems.

But not with us.

We combine the power of online ordering with the reliability of a physical store. For over 47 years (Since 1979), we have served Indore with one clear promise:

No fake medicines. No expired medicines. No compromise.

Understanding the Online Pharmacy Market

Several major online pharmacy platforms operate in India…

Most of these platforms offer return options. However, customer experiences across the industry still reflect concerns related to returns, nearby-expiry products, and authenticity.

We are committed to reducing such issues to less than 5% through:

Strict verification processes
Careful stock monitoring
Transparent return policies
Direct customer support

We do check medicines for return eligibility. However, as per standard pharmacy norms, if a customer damages the physical product, returns become difficult.

Online + Offline Advantage

Among the major examples listed above, Apollo Pharmacy operates in both online and offline formats at scale.

However, even in hybrid models, some customer dissatisfaction regarding returns and near-expiry concerns continues to exist.

We stand for that hidden 15–20% of customers who have faced or continue to face such issues and are looking for a more reliable alternative — with real human support.

With us, you are not just a user ID. You are a customer we know.

Ethical + Generic — Both Options Available

Most platforms focus either on branded (ethical) medicines or specific models.

We provide both Generic (Non-Branded) and Branded (Ethical) medicines, giving customers complete flexibility.

As stated by our Hon’ble Prime Minister Shri Narendra Modi, prescriptions should ideally be written in generic names rather than brand names.

We are associated with DavaIndia, India’s fastest-growing generic pharmacy retail chain — a Gujarat-based private company powered by Zota Healthcare Ltd. — providing high-quality generic medicines at affordable prices.

This means you get:

✔ Trusted Branded Medicines
✔ Affordable Generic Alternatives
✔ Professional Pharmacist Guidance
✔ Online + Offline Support

All under one roof.

What Makes Us Different?

✔ 47+ Years of Trusted Service
✔ Physical Store + Online Ordering
✔ 100% Genuine Medicines from Authorized Sources
✔ Easy Return Support (As Per Policy)
✔ Strong Quality Checks
✔ Direct Customer Assistance

We are available both online and offline, giving you real human support when you need it.